The way we did the coaching itself is a great learning for me that I will apply in my life: check what’s the issue, clarify the issue, ask questions and then establish what I can do. (ie: 1.step back, 2. analyse and 3. take actions).

Thanks to Nicoleta's coaching I am less judgemental, I more vocal and I am able to step back before reacting, analysing the situation better.

Genevieve T, Banking Employee